iStock_4761581-300x199We have assembled some of the most common questions we receive here. Just click on the question to see the answer.

What are those ugly black lines around the baseboards and under doorways?
How safe are your cleaning and protection methods?
Do you guarantee your work?
Are you insured?
What Process do you use to clean carpet?
How long does the carpet take to dry?
I’ve heard it’s best to put off having your carpet cleaned as long as possible, is this true?
Should I have my carpet dry-cleaned or steam cleaned?
Does your cleaning process soak the backing of the carpet?
Can you get the pet odor out of my carpet?
What does it mean to “clean to the standards?”

For answers to additional questions you may have, we encourage you to visit The Carpet and Rug Institute website at